FAQ
Default solution folder, feel free to edit or delete it.
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Phone Monday through Friday, 7:30 am to 4:00 pm Pacific time zone The call center breaks for lunch from 11:30...
2019-01-30 13:48:24 -0800
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Beginning October 1st, 2014, we will no longer accept cash for will call orders. USCutter offers store pickup (will-call) to...
2019-01-30 13:56:08 -0800
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US Cutter has two warehouses that we ship from, Redmond, WA, and Memphis, TN. We will always try to ship...
2019-01-30 13:43:43 -0800
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Products with a warranty will have their warranty period listed on the uscutter.com product page. Items without warranty will have...
2019-01-30 13:46:59 -0800
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You have 30 days, starting from the date product is received, to initiate a return. After 30 days items are...
2019-01-30 13:36:46 -0800
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An error in your order must be reported within 30 days from receipt to be eligible for a replacement item...
2019-01-30 13:39:44 -0800
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Tracking information will be uploaded directly to your USCutter account with-in 24hrs. of receipt of payment (Monday - Friday.) To...
2017-05-23 11:32:00 -0700
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We are not open for business on Saturdays and this means we do not ship on Saturdays. Any order placed...
2016-05-31 13:08:05 -0700
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If you need to recover your password you can do so by following the link to be directed to our...
2018-11-07 09:28:56 -0800
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To help our Technical Support reps get a better picture of the source of some problems, we have access to...
2017-08-03 09:09:12 -0700