im trying to place an order but credit card and pay pal will not work

Modified on: 2016-05-31 13:19:10 -0700


Are you receiving a specific error when trying to process your payment? If the error number is FMF 11611, this error indicates that the Billing Address entered does not match what the bank has on file. If you are receiving error 15005, this error indicates that the bank is declining the transaction either due to insufficient funds, or a daily spending limit cap. If you have additional questions, please contact our Sales team by phone. Sales is available Monday - Friday 6:15 AM - 4:45 PM PST. Sales can be reached at 1-888-298-8143.


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