LaserPoint II Carriage Arm Will Not Drop When Cutting

Modified on: 2018-07-12 07:29:29 -0700

If you are experiencing that your Laser Point II carriage arm is not dropping properly to cut your vinyl, please try troubleshooting with these steps below.

  • -Make sure the blade holder is loaded properly into the cutter.
  • -When pushing down on the carriage arm, does the arm spring back into a neutral position when released?
  • -Make sure the solenoid is not stuck.
    • -If it is, perform the carriage calibration.
  • -Does the carriage move?
    • -If no, the carriage may need to be replaced.

If you're still having issues with your LaserPoint II's arm not dropping to cut your vinyl, please give our tech support a call at 1-425-481-3555 M-F 7:30-11:30am, 12:30-4pm PST.

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