Before contacting USCutter locate your product section and see if your question is already answered. Our most common telephone questions are already documented and can easily be found by either using our search, visiting your product section, or asking in our live chat.
If you ask a question that has already been well documented, do not be alarmed if a customer representative refers you to the article. USCutter does not offer support (other than installing cutting software plugins) for art based programs including: Corel Draw, Inkscape, Illustrator, and any other 3rd party software not distributed by USCutter.
Sales or Support is available Monday through Friday, 7:30 AM to 11:30 AM and 12:30 PM to 4:00 PM PST and can be reached at 1-425-481-3555.
I am new to vinyl cutting and cannot find an explanation for this question: "if the blade holder is set to a specific depth, why does the pressure setting matter (within reason)?"
Please explain why this is different from an engraving machine fitted with a nose adjustment.
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