09 Sep 2010
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My screen is blank/has a line of black boxes across it.
My screen is blank/has a line of black boxes across it.
Solution
Normally on a Creation machine the screen going blank or displaying black boxes means that one of the kill switches is being depressed. The kill switches are located on each inner wall, if either of these are pressed down the machine will cease all activity until the button isn't being pressed anymore. These kill switches are there to protect the motor that moves the carriage. In order to fix the problem turn the machine off, move the carriage off of the kill switch gently, then turn the machine back on. If the screen is still blank then tap each kill switch to see if they are stuck down. If this does not fix your problem you should get a hold of our tech support team.
Article Details
Article ID:
32
Created On:
19 Jan 2009 03:27 PM
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